If a match is cancelled or suspended mid-way on bd tips, bets are settled according to the following rules:
- If cancelled entirely: The full bet amount is instantly returned to your wallet. For bonus bets, the amount is returned to your bonus balance.
- If the match stops after a certain number of overs or periods have been completed: For cricket, results are generally determined by the Duckworth-Lewis method, provided the required overs have been bowled (typically at least 5 overs per innings).
- If the match is declared abandoned: For European football or international matches, if the game is abandoned after at least 75 minutes of play, settlement is generally based on the score at the time of abandonment.
- Settlement time: In most cases, the matter is resolved within 24 hours of a match being declared abandoned. Complex situations may take up to 48 hours.
BD Tips allows you to update your profile information, though some changes require identity verification for security. Steps:
- Log in and click the profile icon at the top right → "Account Settings" Choose one.
- Name change: You can change your name after verifying your email and mobile OTP. However, the name must match what's on your NID or your bKash/Nagad account.
- Mobile number change: An OTP will be sent to the new number, and a confirmation code will also be sent to the old number — verifying both will update your number.
- If you are unable to change your number without support assistance support@bdtips.betEmail us at with a copy of your NID.
Yes, you can temporarily or permanently deactivate your BD Tips account on your own. There are three options:
- Cooling-off (1–30 days): Profile → Responsible Gaming → "Take a Break" to temporarily suspend your account for 1 to 30 days. You won't be able to log in during this period, but your balance will remain safe.
- Self-Exclusion (6 months–5 years): For long-term breaks. Once activated, it cannot be reversed before the period ends.
- Permanent account closure: Email support@bdtips.bet with the message: "I would like to permanently close my account." Once your remaining balance is withdrawn, your account will be deleted.
For detailed tools and guidance Responsible Play View the page.
Your BD Tips account can be locked for several reasons — five consecutive incorrect password attempts, suspicious login activity, or a pending security verification.
- Wait first: If your account is locked due to too many incorrect password attempts, it will automatically unlock after 30 minutes.
- Sign in with OTP: On the login page Go to the "Login with OTP" tab and enter the code sent to your mobile.
- Reset your password: On the login page, click "Forgot Password?" and receive a reset link on your mobile.
- Contact Support: If none of the above methods resolve the issue, email support@bdtips.bet with your name and registered mobile number. Most cases are resolved within 2–6 hours.
Deposits on BD Tips are typically processed very quickly. Processing times by payment method:
What to do if a payment fails or is delayed:
- Note down the transaction ID or reference number from your bKash/Nagad app.
- Log in and Financial Transactions Check "Deposit History" on the page — if it shows as pending, please wait 30 minutes.
- If it still hasn't arrived after 30 minutes, contact Live Chat or email support@bdtips.bet with your transaction ID. Most issues are resolved within 1–2 hours.
- If funds are deducted but don't appear in your BD Tips wallet, an automatic refund or manual credit will be processed within 24 hours.
The wagering requirement (or rollover) on BD Tips means you must place bets totalling a specified multiple of your bonus amount before you can make a withdrawal.
Example: If a BDT 1,000 bonus has a 10× wagering requirement:
- Bets that count: Only bets with minimum odds of 1.5 or above and a minimum stake of ৳10 count toward the requirement.
- Bets excluded: System bets, two-way betting (arbitrage), or bets on cancelled matches do not count toward wagering.
- Duration: After receiving a bonus, you generally have 30 days to complete the wagering requirement — failing to do so will result in the bonus being forfeited.
- Track your progress: Profile → "Bonus" → "Active Bonus" — your current wagering progress is shown here.
To view the latest bonus offer terms and conditions Latest Promotions See the page.
Yes, BD Tips has an official mobile app for both Android and iOS. It may not be available directly on the Play Store or App Store, so follow the steps below to download it:
- Android users: Go to Phone Settings → Security → Enable "Unknown Sources".
- Open bdtips.bet in your mobile browser → Tap the "Download App" button → The APK file will begin downloading.
- Open the downloaded APK file → tap "Install" → once installation is complete, open the app.
- iPhone users: Open bdtips.bet in Safari → Tap the Share icon at the bottom → Select "Add to Home Screen". It works just like an app as a PWA.
- App features: Push notifications (live scores, bonuses), fast loading, biometric login, and one-click betting access.